Useful answers before you send a packaging enquiry
Start here, then send the details you already have. We can identify what is still needed.
Ask a different questionWhat should I include in my first enquiry?
Tell us what you are packing, the target fill weight, bag dimensions, expected quantity, print requirement and required timing. A photo, marked sketch or current sample is useful. If some details are unknown, say how the pack will be filled, sealed, stored and handled so we can identify the next questions.
Can you help if I do not know the bag format?
Yes. Start with the contents, filled shape, fill weight and packing process rather than guessing a format name. We can discuss whether a flat, sealed, gusseted, stand-up or resealable direction is relevant. A recommendation still depends on confirming the production details and intended use.
Do you accept smaller printed orders?
Digital printing is available for suitable smaller jobs, trials and changing designs. Some suitable orders may begin from 100 pieces, subject to format, material, print coverage and finishing. Send the quantity for each design and the bag details so we can check whether digital printing fits.
What artwork should I provide?
Send the editable production artwork if available and label every version clearly. Text, barcodes, product information and contact details should be final before proof approval. If you only have a draft or reference image, tell us; we will identify what is still needed rather than treating it as ready artwork.
How quickly will you reply?
We aim to reply to website enquiries within one working day. A complete brief usually makes the response more useful. Production and delivery timing are quoted separately because they depend on the product, quantity, artwork status, material and current schedule.
What products does Top Ten Plastics supply?
We focus on plastic bags and printing — gravure for volume runs, digital for suitable smaller jobs. We do not offer cartons, labels, rigid containers or bottles. Send the intended use, size and quantity so we can direct the enquiry to the relevant product route.
Can I send an existing bag for comparison?
Yes. A current sample can help show the construction, dimensions and print orientation you use today. Explain what should remain unchanged and what problem you want to solve. The sample should be supported by written quantities, use conditions and target timing.
Where is Top Ten Plastics based?
Top Ten Plastics Industries Sdn. Bhd. (Reg. 277634-P) has manufactured flexible packaging in Ipoh, Perak since 1993. Our full address and current business hours are listed on the contact page. Website enquiries are accepted at any time.
What certifications does Top Ten Plastics hold?
Our production runs under ISO 9001, HACCP and GMP, and we are currently working towards FSSC 22000. We can also discuss recyclable mono-material structures, such as PE/PE, OPP or CPP, that have been certified in Germany where the application allows.
Which markets does Top Ten Plastics supply?
We are a major supplier of rice and cooking-oil packaging in Malaysia and Singapore, and we export to Thailand, Indonesia, Pakistan and the Middle East. Our printing, lamination, bag making and roll making run in-house in Ipoh.
Ready to discuss a specific job?
Include the contents, size, quantity, print requirement and target timing where known.